For more information about any of our research projects, please contact Carl Packman, Research and Good Practice Manager.
High-cost short term credit
In collaboration with the Centre for Business in Society at Coventry University, this project will investigate the impact of the regulation of high-cost short term lenders and borrowers, and how this is reshaping credit markets for borrowers. This project therefore seeks to understand how consumers in these markets now access finance and the implications for financial inclusion, well-being and welfare.
This research will be the first independent, academic assessment of how sub-prime consumer credit markets have changed since the regulatory cap on the cost of UK payday loans, following the high-profile debate on the role of payday loans as a form of HCSTC in UK society. The project will map the subprime credit landscape to show how it has changed since the regulatory changes to assess where people now access credit such as: credit unions, unregulated or illegal sources. This is to influence public and policy debates and responsible lending practices.
The impact of cheque imaging on the financially excluded
The Cheque and Credit Clearing Company has asked Toynbee Hall to explore the potential negative impact of the new cheque imaging clearing process on low income or financially excluded consumers.
Currently, some underbanked consumers are required to cash cheques through non-bank cheque-cashing service providers, which may become untenable once the new system comes into effect. Others rely on the time it takes to send and a process a cheque to smooth lumpy income against expenditure. This research will assess the key risks caused to vulnerable consumers by the change to electronic processing.
Publications we have contributed to
UK Consumer Digital Index (Benchmarking the digital and financial capability of UK consumers)
Recent consultation responses
We have also provided evidence to the House of Lords Financial Exclusion Committee, which you can download here.
You can find these publications and many more in our knowledge bank