Current projects

We are currently working on the following projects:


Barclays Credit Union Programme

This programme supports credit union board members, staff and volunteers to develop the key skills and operational practices required to promote growth and improvements in priority areas such as risk, governance, marketing, operations and financial guidance for members through a bespoke plan of support. It is delivered through a number of expert delivery partners: Toynbee Hall and ACE Credit Union Services and UKCreditUnions Ltd, with support from Barclays colleagues. The team of specialist trainers and consultants work with participating credit unions to develop and deliver tailored training and support that will help make a sustainable impact to the participating credit unions.

The programme is now accepting applications for Year 4, which will run between April 2018 and March 2019. Find out more and download the application form here.


Brighton and Hove city council

We are supporting Brighton and Hove’s Moneyworks partnership to integrate and deliver a city-wide financial inclusion strategy. This includes supporting the delivery partnership, commissioned by the Council, to test out a new model for integrating financial inclusion work into the city’s community learning hubs.

Digital Tools for Financial Health

With generous support from Visa, our Community Money Mentors are working with Visa Europe Collab and Monitise, a technology company providing innovations in banking apps, to identify and co-create a digital tool to address financial health needs within the local community.

Toynbee Hall and Quaker Social Action are working in partnership on the development of a new digital tool which will help individuals to take control of their finances and build their confidence in organising and managing their finances. The tool will be designed specifically for those who may be prefer to manage their finances primarily in cash or those who may be excluded from banking services entirely.

Following the success of our Community Money Mentors programme, we have received funding from Comic Relief to translate Money Mentors into digital modules to ensure that quality financial education is available to all, especially those who are unable to access such support face to face.

Embedding good practice

Link Scheme – Financial Inclusion Programme

Following our research on possible detriment arising from lack of access to free-to-use ATMs in 2014, we continue to support the Link Scheme implement their findings through their commendable Financial Inclusion programme.

 Lloyds Banking Group

We have provided good practice support to staff at Lloyds Banking Group to prepare for delivery of financial education sessions to year 10 students at a local secondary school.  The aim of the sessions is to ensure that students have the information they need to make informed choices as they prepare for the next stage of their lives.  Our support helps Lloyds staff to adapt their delivery to the needs and learning styles of young people and match learning outcomes to appropriate key stage levels.

Building Financially Healthy Communities event series

This event focuses on sharing good practice in relation to supporting people and communities with their financial well-being. We invite a range of speakers about the practical approaches they have taken to tackle some of the needs of their clients, and what they learned in the process. In the afternoon we will hold workshops that that will explore more effective communication skills for supporting clients with their money; as well as how we can lessen the burden of the poverty premium.