Financial Health Exchange survey into Universal Credit

13 Mar 2017

The Financial Health Exchange has created a members’ survey, asking for feedback to guide our response to an inquiry into Universal Credit.

The inquiry was launched by the Work and Pensions Select Committee following mounting evidence of severe problems in the rollout of Universal Credit. Frank Field MP, chair of the committee, said:

“Huge delays in people receiving payments from Universal Credit have resulted in claimants falling into debt and rent arrears, caused health problems and led to many having to rely on food banks.

“It is bad enough that UC has a built-in six-week wait between someone applying and them receiving their first payment, but we have heard that many have to wait much longer than this.”

The survey aims to gather the views and experiences of our partners and members who provide services on the front line. We are particularly interested in any examples and case studies members can share with us that will help us to illustrate the impact of Universal Credit.

The deadline for submissions to the inquiry is Monday 20 March. If you would like to be involved we would be very grateful for responses before the end of the week. We apologise for the late notice and hope this does not cause any inconvenience.

The survey can be completed below: