The Financial Health Exchange
We are committed to creating a fairer, more financially healthy society. We share knowledge and resources to help transform the financial health of people in the UK.


Latest blog post
Payday Denied
The reality of being declined access to a payday loan. By Carl Packman

Latest Report
Cashing Out
RSA Report reveals the hidden costs and consequences of a cashless society
What we do
We work with policy makers, service providers and individuals to identify the barriers to good financial health.
How we can help you
From free access to financial health knowledge and resources to training and consultancy, The Financial Health Exchange is shaping the future of financial health.
How we’ve helped others
We have been helping organisations to improve their financial health practices for over ten years.
Get involved
Share ideas, get involved in our campaigns and support improved policy-making for financial health across the UK.

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Latest News
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Cashing Out: The hidden costs and consequences of moving to a cashless society
📅31/01/2019
Cashing Out, the latest report from The RSA reveals the hidden costs and consequences of moving to a cashless society, including how bank branch closures pose risks to small businesses & low income families.
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Financial Health Authority publishes their High Cost Credit Review
📅31/05/2018
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The Treasury Committee publish Toynbee Hall evidence to their inquiry into household finances
📅01/02/2018
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Our response to the Financial Conduct Authority’s announcement on high cost credit
📅31/01/2018
- View all news ➡
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Latest Posts
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Payday Denied – The reality of being declined access to a payday loan
✎23/11/2018
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Stepping into my new role as Financial Health Research Manager by Jen Durrant
✎15/11/2018
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What we found during our investigation of users of UK cheque cashing services
✎05/07/2017 Carl Packman, Research and Good Practice Manager at Toynbee Hall
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Book Review: Lisa Servon’s ‘The Unbanking of America: How the New Middle Class Survives’
✎02/05/2017 Carl Packman
- View all posts ➡
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Latest Events
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MAP Tool webinar
📅 10/10/2016 11:00 - 10/10/2017 11:00 Webinar - online only
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Building Financially Healthy Communities – Plymouth
📅 28/04/2017 10:00 - 28/04/2017 16:00 Stoke Methodist Church, Devonport Road, Plymouth, PL2 1AD
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Access to Banking Webinar
📅 11/04/2017 00:00 - 30/06/2017 12:00 Online only
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2017 Savings and Debt Summit with CHASM and the Financial Health Exchange
📅 15/11/2017 11:00 - 15/11/2017 15:00 University of Birmingham
Savings and Debt Challenges and Opportunities: drawing on the lived experience of low income savers
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Improving Financial Health: New Approaches and Innovations
📅 30/10/2017 09:00 - 30/10/2017 17:00 Hallam Conference Centre
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Redesigning financial services and support
📅 25/04/2018 10:00 - 25/04/2018 17:00 Resource for London, Holloway Road, N7 6PA
This conference will explore the new approaches to regulation and the delivery of support that are needed in response
- View all events ➡
Latest Resources
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Cashing Out: The hidden costs and consequences of moving to a cashless socie
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Payday Denied: Exploring the lived experience of declined payday loan applicants
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Problem gambling in Birmingham – A Rapid Assessment Report
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Cheques and Balances Report
An investigation into the use of cheque chasing services in the UK