Benchmarking the digital and financial capability of UK consumers

This report observes and analyses consumer trends in digital and financial capability and, for the first time, seeks to understand the links between the two from a UK wide perspective.

Created in association with Accenture, Toynbee Hall and Go ON UK, this Index is the UK’s first behavioural data-led study of 1m consumers’ digital and financial capability and has been baselined to enable annual longitudinal analysis.