Our team

The Financial Health Exchange team are all based in the National Services Team at Toynbee Hall

Sian Williams
Director, Financial Health Exchange

Responsible for Toynbee Hall’s financial inclusion programmes since 2009, Sian now leads the National Services team and provides consultancy and advice on financial inclusion and capability to a range of sectors. Sian is a Financial Inclusion Commissioner, a member of the PSR Panel, Chair for the PSR Strategy Forum Working Group on User Needs, and a member of the MAS Financial Capability Strategy Board. She also sits on a range of advisory groups for the sector, including the BBA, LINK, DWP, HMT, the Post Office, and the Big Lottery, and is a trustee for the Money Advice Trust.

Sian is a regular speaker at events and welcomes invitations to share the Financial Health Exchange vision and learning.

Sian previously spent 15 years with the Foreign and Commonwealth Office.

Rebecca Simpson
Financial Health Exchange Manager

Rebecca is the Financial Health Exchange Manager and has been with Toynbee Hall since 2011.  She was seconded to Lloyds Banking Group from 2012 to 2014 to deliver a UK-wide financial inclusion programme.  As Financial Health Exchange Manager Rebecca leads on membership engagement, sharing knowledge and learning across the sector, and creating a coordinated approach to our policy work.

Rebecca has a Masters in Anthropology from University of Sussex, and brings a wealth of knowledge to the team around social research, social development, and financial inclusion.

Haydn Jones
MAP Tool Project Manager

Haydn joined Toynbee Hall in June 2015 to lead on the development of the MAP Tool, Toynbee Hall’s digital financial health assessment and impact measurement tool. Haydn has a wealth of experience running technology projects that help people to solve problems. In 2007 he founded NetCarrel Limited, a technology consultancy business delivering strategic technical insights, e-learning expertise and digital service provision to clients across the educational, academic, public and commercial sectors.

Haydn contributes years of digital project management experience, software development skills, and extensive knowledge of developing e-learning and collaborative digital platforms.

Tanya Spence
Financial Health Training and Learning Development Manager

Tanya Spence is a financial health professional with 8 years experience of designing transformational interventions.  Her time at Toynbee Hall began with supporting young people and students to manage their money better, and then progressed to working with special interest groups to develop optimum levels of financial capability. Tanya now leads the Financial Health Exchange Training and Learning programmes, developing financial health interventions and tools, and training individuals in diverse sectors to support others around their financial health. Tanya is also an advocate and practitioner of using psychological theory to inform working practice.

Carl Packman
Research and Good Practice Manager

Carl joined Toynbee Hall in January 2016. Before this he was an independent researcher working with a number of organisations including think tanks and academic institutions, working on projects looking at financial inclusion and household over-indebtedness. He has written two books on personal debt and the payday loans industry and was the author of a report with the Trades Union Congress in 2014 on the impact of benefit delay, looking at the impact of Universal Credit on claimant debt profiles. His work with the Political Economy Research Centre (PERC) at Goldsmiths University looked at financial resilience and the future of community financial institutions.

Carl is a regular media commentator speaking on subjects related to debt and consumer finance. He has appeared on the BBC, Sky News, Channel 4, Channel 5 and is frequently quoted in the press on stories regarding high cost credit. He is also a regular public speaker. To the Financial Health Exchange he brings a wealth of knowledge and experience on matters to do with financial inclusion. His research focuses on the ‘lived experience’ of financial vulnerability and indebted households’ relationship with the financial services industry.

Matt Flatman
MAP Tool Account Manager

Matt joined the team in May 2016 and supports clients of the MAP Tool, Toynbee Hall’s digital financial health measurement tool. In this role, Matt works with clients to develop theories of change and configures the MAP Tool to suit their needs. This position draws on his experience of devising and implementing impact measurement methodologies at Westway Trust. Matt also brings experience in policy, strategy development, research and project management to the Financial Health Exchange team.

Our associates

We have a whole team of associates across the UK who help us deliver our training, consultancy, and research projects.

Our associate trainers are passionate about empowering individuals and communities to take control of their finances, and about supporting us to deliver our financial inclusion and capability courses across the UK. They deliver our training to an exceptionally high standard according to Toynbee Hall quality requirements and ethos.

We also have a number of highly qualified research associates who support us with qualitative and quantitative research.